Managed IT
IT services with your Business in mind
Achieve new levels of efficiency and productivity for you and your business.We offer a all-inclusive Managed IT service, and we mean all-inclusive. You need an IT partner that will work to help you achieve the highest levels of success. Whether our engineers are solving challenges remotely or traveling onsite we will be there for you.
Our team prides themselves in having great communication skills and we encourage our team to interact and engage with users as they work to solve their problems proactively and as efficiently as possible.
Possibilities
- Increased employee productivity
- Decreased overall spending
- VIP Helpdesk Response and resolution
- Focus on growing your business and
not IT challenges - Achieve scalability for the future
- Positively affect your bottom line
Get the IT support you need to grow your business
Technology can empower your business processes and help you achieve your goals.However, in many situations we see technology being implemented as an afterthought and not built around the business process themselves making technology a challenge to business growth.
At BECA we built our all-inclusive IT service to not only address challenges your currently having but more importantly to look to the future and proactively avoid issues to keep your business functioning smoothly. We understand business the way you do, and our goal is to pass on our experience and knowledge to help you reach your highest potential.
“Managed services can cut IT costs by as much as 40%”
– BizTech
How it Works
We deliver continuous monitoring for; and alerting and escalation of, any events that could cause a business interruption or degradation of technology performance, and perform scheduled patching and updating of devices, systems and software applications to increase security and operability.
We also provide unlimited remote helpdesk and onsite technical support to your staff to reap the highest level of operation from their systems. And we manage your other infrastructure vendors to boot – a service request to us for any technology that is maintained by another vendor is all it takes.
Finally, we conduct regular strategic business technology reviews to maintain an effective technology roadmap that supports your future business growth.
Pain Points Solved
- Reduce Technology Support Costs
Reduce, control and budget for technology support with our flat-fee Managed IT Services. - Eliminate Technical Challenges
Solve technical bottlenecks hampering productivity once and for all. - Shift the Burden of Vendor Management
Allow us to manage your infrastructure Vendors, freeing you and yourstaff’s time - Focus on Technology Strategy, Not Support
Become more technology strategic, now that we’ve taken a proactive approach to technology.
Thank you! Your support for us has continued to be fantastic. Your company has been a tremendous asset to us over the years, but especially recently. Sean has gone out of his way to assist us with any number of highly complex integrations and has done this flawlessly and on time. We cannot tell you how helpful this has been.”
Implementation Timeline
To deliver our flat-fee Managed IT Services, we prepare and provision your environment for round the clock monitoring, updating and security patching of your devices, systems, applications and services. During that time, we also upgrade any devices or systems that fail to meet our minimum operational standards for business continuity.
Once your environment is prepared and provisioned and we’ve set you up in our remote monitoring and alerting and helpdesk systems, we train your team on how to request support, and make sure our technical specialists are familiar with your environment, staff and assets, along with your service level agreement for response time. Finally, we’ll both select a Go-Live date to begin your new, comprehensive Managed IT Services engagement.
Provisioning Your Environment to Receive Services and our Systems to Support Service Delivery
ONE
Depending upon the size of your organization, this could vary from several weeks to serveral months
Training Your Staff on how to request support and our Technical Specialists on your environment, stafff and SLA
TWO
Typically, training all designated resources takes no more than a few weeks
Establishing a Go-Live Date that signals the time when our service delivery response time is governed by your SLA
THREE
A Go-Live date can be established a quickly as the day after all resources are trained
Regular Strategic Business Technology Reviews
FOUR
Strategic Technology Business Reviews will be scheduled according to your business growth needs, and are trypically held once per quarter